Effective Date: 25/07/2025

Privacy Policy

This Privacy Policy explains how Signaal ("we", "our", or "us") collects, uses, and protects your personal data when you use our mobile application and related services.

Signaal is operated by Evernomic Ltd., a company registered in the Republic of Cyprus under company number HE464793.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable laws in the Netherlands and European Union.

1. What Data We Collect

When you use Signaal, we may collect the following types of data:

Account Information: Your name, email address, password (encrypted), and app preferences.
Housing Preferences: Trackers, wishlist items, and saved search settings.
Usage Data: Information on how you interact with the app, such as features used or listings viewed.
Location Data: The areas and regions you choose to search for homes in (used for tracker setup).
Cookies and Tracking: Anonymous analytics via cookies and similar technologies.

We do not collect demographic information such as age or gender.

2. How We Use Your Data

We use your data for the following purposes:

To operate and personalize your experience with Signaal
To notify you when listings match your preferences
To send you relevant updates and information about the contents of the app
To improve the performance and usability of the app
To analyze general usage trends (not tied to specific individuals)
To provide customer support and respond to inquiries
To process subscriptions

3. Legal Basis for Processing

We process your data based on the following legal grounds:

Contractual necessity (e.g., delivering tracker notifications)
Legitimate interest (e.g., app improvement and security)
Consent (e.g., cookie usage where required)

4. Cookies and Analytics

We use cookies and similar technologies to:

Track aggregated app usage
Monitor performance and technical errors
Improve personalization

This may include services like Supabase, RevenueCat, Cloudflare, and Expo Cloud. You may be asked for consent where legally required.

5. Data Sharing and Processors

We do not sell or share your personal data with third parties for marketing purposes.

However, we use trusted third-party services to help operate our platform. These may include:

Supabase (database)
Cloudflare (API delivery and protection)
RevenueCat (in-app payments)
Expo Cloud (app deployment and analytics)

These providers may process your data on our behalf under strict data protection agreements.

6. International Data Transfers

Some data may be transferred outside the EU (e.g., to the United States) if our service providers host servers abroad. In these cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to comply with GDPR requirements.

7. Data Retention

We retain your data as long as your account is active. If you delete your account or request deletion, your personal data will be permanently removed within 30 days unless legally required to retain it longer.